Home of the “Biggie Special!”
Rising Sun
North East
Conowingo
Welcome to Crouch Automotive NE
Premium Automotive Service
North East • Conowingo • Rising Sun
If you’re looking for auto repair in Cecil County, MD, you’ve found us. Here at Crouch Automotive NE we work hard to earn your trust and loyalty. We know how important it is to find a Cecil County car service you can rely on, so your satisfaction is our top priority each and every day.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Cecil County, we are totally confident that Crouch Automotive NE is the best option in town!
• Maryland State Vehicle Inspection •
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Sat-Sun: Closed
Directions
Shop Amenities
Free WiFi
Handicapped Entrance
(Only Conowingo location)
Coffee & Snacks
Shop Partners
Why Choose Crouch Automotive NE
We are Crouch Automotive NE! Formed by local couple, Dale & Joanna Crouch, opening our first store in Rising Sun, MD in February of 2012. Fast forward to 2023 and we are proud to say we now have 3 full-service locations in Cecil County. All stores are staffed with quality ASE-trained technicians, managers and service writers.
We attribute our speedy growth to our love of Cecil County and its people. Second to that, our honesty and integrity. Finally, to our people and our business model. We’ve been able to acquire new stores by putting people in place at each store that we trust will take care of you – our customers – like we would. So… even if you don’t see Dale or Joanna when you walk in the door, at least you know you’re talking to someone that we know and trust to be there. That’s how we can be successful without having to be in each store at all times. However, we’re still very involved with the business on a daily basis.
Our certified technicians and professional service writers and managers will listen to your concerns, diagnose problems, provide you with a maintenance schedule to ensure longevity and optimum performance of your vehicle, or complete a major overhaul when needed. There are no vehicle problems, large or small, that we can’t handle! Our goal is for you to be happy with our services so that you want to come back over and over again. We offer the following benefits:
- 24 Month/24,000 Mile Nationwide Warranty Parts & Labor
(Depending on where parts come from) - Monthly “Biggie Special” savings
- ASE Certified Mechanics and Service Managers
- Years of hands-on diesel truck experience & mechanical ability at our Conowingo location
- Serving Cecil County, MD since 2012
The Absolute Best Car Service in Cecil County, MD
What sets Crouch Automotive NE apart from all of the others in Cecil County, MD?
Trust: When it comes to auto repair in Cecil County, MD, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.
Talent: At Crouch Automotive NE, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Cecil County auto repair table.
Time: We take the time we need to provide you with top quality car service in Cecil County, MD, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.
Free roadside assistance and up to 2 tows within 12 months of your last visit at no cost to you.
Recently Serviced Vehicles
2020 Nissan Rogue
- FOUND POSITIVE CABLE ON TOP OF BATTERY AND NEGATIVE CABLE VERY LOOSE. WE DID NOT DO ANY REPAIRS ON BATTERY, TIGHTENED DOWN CABLE AS A COURTESY. NO CHARGE TO CUSTOMER
2015 Toyota Prius
- 3% CREDIT CARD FEE (MINIMUM $3.00)
- PERFORMED 30 POINT COURTESY INSPECTION – ALL RECOMMENDATIONS HAVE BEEN COMPLETED
- SERVICE PERFORMED AT PACKAGE PRICE: INCLUDES FULL SYNTHETIC OIL, OIL FILTER, LABOR & APPLICABLE SALES TAX
- R&R AIR FILTER
2019 Jeep Grand Cherokee
- PERFORMED 30 POINT COURTESY INSPECTION –
- CUSTOMER STATES: CHECK WASHER FLUID IS LOW
- CHECK REAR DRIVER TIRE TIRE LIGHT IS NOW CHECK AND ADVISE
- SERVICE PERFORMED AT PACKAGE PRICE: INCLUDES FULL SYNTHETIC OIL, FILTER, LABOR & APPLICABLE SALES TAX.
- 3% CREDIT CARD FEE (MINIMUM $3.00)
2011 Toyota Corolla
- DRIVER'S FLOOR MAT – CHECK – [Check installation of driver's floor mat. Only use the driver's floor mat designed specifically for the model and model year of the vehicle. Always properly secure the driver's floor mat using the retaining hooks. Never install another floor mat on top of the existing driver's floor mat. Never install the driver's floor mat upside down.] BRAKE SYSTEM – INSPECT – [Visually inspect brake linings/drums and brake pads/discs.] FLUID LEVELS – INSPECT – [Inspect and adjust all fluid levels.] ENGINE OIL & FILTER – REPLACE – [Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE REQUIRED" on the multi-information display after maintenance at every 5,000 miles.] TIRES – ROTATE – [Check tire tread depth and for uneven or excessive wear.]
- PERFORMED 30 POINT COURTESY INSPECTION – FOUND NO ISUES
- SERVICE PERFORMED AT PACKAGE PRICE: INCLUDES FULL SYNTHETIC OIL, OIL FILTER, LABOR & APPLICABLE SALES TAX
- PERFORMED TIRE ROTATION
2018 Chevrolet Trax
- PERFORMED 30 POINT COURTESY INSPECTION – FOUND LEFT LOW BEAM HEADLIGHT IS OUT, REAR LOWER MARKER LIGHT IS OUT, CHECK ENGINE LIGHT IS ON, WIPERS TURN ON WHEN IGNITION TURNS ON, OIL LEAKING FROM OIL PAN GASKET
- SERVICE PERFORMED AT PACKAGE PRICE: INCLUDES FULL SYNTHETIC OIL, OIL FILTER, LABOR & APPLICABLE SALES TAX
2004 Chevrolet Avalanche
- PERFORMED 30 POINT COURTESY INSPECTION – WENT OVER WITH CUSTOMER
- COULD NOT PERFORM ALIGNMENT DUE TO D/S UPPER BALL JOINT IS LEAKING GREASE AND D/S FRONT INNER TIE ROD HAS FAILED. CUSTOMER WILL BRING BACK ONCE REPAIRS HAVE BEEN COMPLETED
2018 Chevrolet Cruze
- PERFORMED 30 POINT COURTESY INSPECTION – FOUND NO WORK NEEDS DONE AT THIS TIME
- PERFORMED TIRE ROTATION
- SERVICE PERFORMED AT PACKAGE PRICE: INCLUDES FULL SYNTHETIC OIL, OIL FILTER, LABOR & APPLICABLE SALES TAX
2010 Ford Edge
- PERFORMED 30 POINT COURTESY INSPECTION – ALL RECOMMENDATIONS HAVE BEEN COMPLETED
- FOUND SPARK PLUGS OLD AND ELECTROIDE IS BURNT. FOUND IGNITION #4 COIL BOOT IS TORN. RECOMMEND REPLACING SPARK PLUGS AND 1 IGNITION COIL
- R&R IGNITION COIL #4 AND ALL SPARK PLUGS
- REPLACE WASHER ON HOSE END
- R&R L/F AXLE ASSEMBLY AND L/F AXLE SEAL
2018 Jeep Grand Cherokee
- PERFORMED MARYLAND STATE INSPECTION – FAILED, BOTH FRONT DOOR TINT NEEDS TO BE REMOVED
- REMOVE BOTH FRONT DOOR TINT
- COMPLETED MARYLAND STATE INSPECTION – PASSED
2017 Nissan Pathfinder
- PERFORMED 30 POINT COURTESY INSPECTION – FOUND NO SERVICES NEEDED AT THIS TIME.
- FOUND SERP BELT IS ON, PERFORMED CHARGING TEST TO FIND ALTERNATOR IS NOT CHARGING PROPERLY, ONLY PUTS OUT 8 AMPS, ALTERNATOR WILL NEED TO BE REPLACED AND RETEST
- R&R ALTERNATOR ASSEMBLY
- SERVICE PERFORMED AT PACKAGE PRICE: INCLUDES FULL SYNTHETIC OIL, FILTER, LABOR & APPLICABLE SALES TAX.
- FOUND FRONT BRAKE PADS ARE AT 2/32NDS, FOUND REAR BRAKE PADS ARE AT 1/32NDS, FRONT AND REAR BRAKE PADS AND ROTORS NEED TO BE REPLACED
- R&R FRONT BRAKE PADS AND ROTORS
- R&R REAR BRAKE PADS AND ROTORS
- A/C SERVICE INCLUDES UP TP 3 LBS FREON, SYSTEM EVACUATION & RE-CHARGE, LEAK DETECTION DYE, CHECK FOR LEAKS & APPLICABLE TAX.
2011 Toyota Corolla
- PERFORMED 30 POINT COURTESY INSPECTION – ALL RECOMMENDATIONS ARE COMPLETED
- SERVICE PERFORMED AT PACKAGE PRICE: INCLUDES FULL SYNTHETIC OIL, OIL FILTER, LABOR & APPLICABLE SALES TAX
- R&R FRONT BRAKE PADS AND ROTORS.
2019 Honda Civic
- PERFORMED 30 POINT COURTESY INSPECTION – FOUND NO SERVICES NEEDED AT THIS TIME.
- ROAD TEST VEHICLE TO CONFIRM NOISE. FURTHER INSPECTION FOUND NO NOISE COMING FROM WHEEL BEARINGS. FOUND TIRES CUPPED A LITTLE CAUSING THE NOISE.
- FOUND ALL TIRES LOW ON AIR. TOP OFF AIR AND RE CALIBRATE ALL TPMS SENSORS. ROAD TEST VEHICLE TO CONFIRM REPAIR.
- REMOVED TIRES FROM VEHICLE, RAN THEM ON BALANCING MACHINE, CHECKED TIRE BALANCE & ADJUSTED WEIGHT ACCORDINGLY. RE-INSTALLED TIRES ON VEHICLE. TEST DROVE FOR SMOOTH RIDE.
- PERFORMED TIRE ROTATION
- R&R FRONT BRAKE PADS AND ROTORS
Services:
- Brakes & Brake Repair
- Oil Changes
- Tires & Tire Repair
- Mufflers & Exhaust
- Check Engine Light
- Belts & Hoses
- And Much More...