Voted Cecil Whig's #1 Auto Repair Shop!

 - October 31, 2018 - 

Thank you so much to our friends, customers and family for voting for us throughout the month of September in the Cecil Whig's annual "Best of Cecil County" local business contest! This year we are so pleased and excited to announce that we won 1st place in the automotive repair shop category! We couldn't have done it without each and every one of your votes! All of the results appeared in the Cecil Whig county newspaper on October 31st. We were pictured on the cover of the special section and appeared several more times througout the paper, it was awesome!

Dale Crouch and I (Joanna Crouch) are just so proud of our employees and our successes throughout the last 6.5 years since we opened our first store in Rising Sun. This past year has been HUGE for Crouch Automotive. We purchased Foster's Auto Service in North East. We completely remodeled the inside office area and parts room. We had the front of the building and property landscaped. Collectively, we serviced and/or repaired several thousand vehicles, including some really cool specialty and hot rod cars and trucks. We participated in the demolition derby and had a booth at the Cecil County Fair. We held our first car show this year at our North East location where we enjoyed talking to and getting to know many of the local people. The list goes on and on and again we are so proud all of our hard work didn't go unnoticed and that people really care about us like we care about each and everyone that walks through our doors. Thank you!

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Visit us at any of our 3 locations:

- All in Cecil County, MD - 

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This month's "Biggie Special" has moved to the page:

Specials and Coupons

(Click above words to go to page)

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  To Your Rescue™

Roadside Assistance Program

Now from TECHNET PROFESSIONAL AUTO SERVICE^® we offer 365 days of 24/7 roadside assistance and it is complimentary with your qualifying service.

Here at Crouch Automotive & Diesel, we've made it easy for you to receive help anytime, day or night, with a flat tire, lost keys, empty tank, dead battery or need for a tow. 

It's Simple & Straightforward
When you purchase $25 or more in service from us, you're covered for 365 days when you need a tow-to-safety, lock-out aid, battery jump start, emergency fuel delivery, or flat tire changing assistance.

Click here for additional details about this program

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Who Are We?

We are Crouch Automotive! Local and family owned since 2012. We have 3 full-service locations, all staffed with quality ASE trained technicians. Dale and Joanna Crouch are the owners who started with just the 2 of them in Rising Sun, MD, right on Rte. 1. Dale went from being the sole mechanic to leading a crew of over 20 in a short period of time. We attribute our quick growth to a love of this County and its people. Second to that, our honesty and integrity. We've been able to acquire new stores by putting people in place at each store that we trust will take care of you, our customers, like we would. So even if you don't see Dale or Joanna when you walk in the door, at least you know you're talking to someone that we know and trust to be there. That's how we can be successful without having to be in each store at all times. Our certified technicians and professional service writers and managers will listen to your concerns, diagnose problems, provide you with a maintenance schedule to ensure longevity and optimum performance of your vehicle or complete a major overhaul when needed. There are no vehicle problems, large or small, that we can't handle! Our goal is for you to be happy with our services so that you want to come back over and over again. We offer the following benefits:

• Up to a 3 year or 36,000 mi. parts & labor warranty depending on where the parts are coming from.
• Free roadside assistance and up to 2 tows within 12 months of your last visit at no cost to you
• Monthly "Biggie Special" savings
  
• ASE Certified mechanics and service managers
• Years of hands on diesel truck experience & mechanical ability at our Conowingo location

Experience makes the difference when it comes to working on your vehicle. Dale has worked on most makes and models over his 30+ year career. There aren't too many problems he hasn't seen or solved. He's even been involved in helping manufacturer's diagnose problems. When our technicians are stumped, which doesn't happen too often, they can always call on Dale to solve them. We  employ some of the top mechanics in Cecil County. One of our technicians, Jerry Campbell, has over 35 years experience. We have 4 top diesel truck techncians and others with certifications from top facilities.

We are a TECHNET PROFESSIONAL AUTO SERVICE^® shop. This means when you spend just $25 or more with us, you receive 365 days of 24/7 complimentary roadside assistance.

We are fully insured. Your vehicle is in good hands when you leave it with us. 

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6.0 Powerstroke Head Gasket Replacement

Don't give up on your 2003 - 2007 Ford truck just because the head gaskets have lifted. Give us a call, we can have your heads resurfaced and examined and/or pressure tested as well as ARP reinforced head studs installed. We have the capabilities at Crouch Automotive to bullet proof your 6.0. We've developed a combination that ensures longevity, reliability & performance second to none. Many, many happy customers!

Although we specialize in 6.0's, we are not limited to them. We have experience in 6.4 Powerstroke, 12 & 24 Valve Cummins, Common Rail Cummins, etc. Whatever your diesel needs are, we can accomodate you at Crouch Automotive.

Looking to upgrade or simply get your work truck back on the road? Give us a call today! We can help!

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Check out our Facebook page by clicking on the below link: 

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We love when we get reviews. They help us better understand how we are doing, how our employees are doing. We hope they are good, but we also understand that no matter how hard we try, we just can't please everyone 100% of the time. However, when we do occasionally get a poor review, we address it with the customer immediately

If you do have an issue in any of our stores, we encourage you to reach out to the owners, Joanna or Dale Crouch, before it gets to a point where you are not satisfied and walking away upset. We want to fix it! Please, please ask for one of us, we want to help you!